Quality Policy

AR Location Services is an established and experienced provider of security personnel and hire equipment on location to the TV and Film industry within the UK.

Our Quality Management System is consistent with ISO 9001:2015. Its purpose is to:

  • Ensure we act on the feedback from our clients and others that we engage with
  • Continually improve the services we provide.
  • Remain compliant with all legislativeand regulatory requirements.
  • Ensure that those we engage with have a positive experience.

We do this by always looking for opportunities to improve and then setting SMART objectives to maximise our strengths and minimise risk. We all have a responsibility to ensure that our clients receive a quality service and to demonstrate a high level of competence always.  

AR Location Services’ services and systems are designed, engineered, and managed to exceed our client’s expectations through the simplest and most cost-effective means possible.

AR Location Services is committed to a training policy that ensures all personnel have the necessary competence and training to perform their duties.

The Quality Policy is understood by and communicated to all staff within AR Location Services. It is the responsibility of Senior Management to investigate any quality problems and ensure that corrective action and/or preventative action is implemented as soon as possible. Senior Management shall also ensure customer requirements are determined and met, therefore enhancing customer satisfaction.

All the components that together make up our Management System are regularly reviewed to ensure they are appropriate and understood, and most of all, the system is continually improving so that we exceed our customers’ expectations.

Anthony Stagles

Managing Director

Date: 25/01/24